A summary of a real-world situation that generally includes a problem or challenges and methods that were used to overcome the problem. In the context of learning, a case study may ...

In the context of learning, the factors that hinder success, whether in individual and organizational performance. There are typically four types of causes: absence of skills and knowledge or information, weak ...

See Accreditation .

The process of dividing content into sections or "chunks" to help facilitate understanding.

Any training conducted where learners interact with a facilitator in a real, physical classroom. Also known as face-to-face or instructor-led training.

Learning that occurs when people actively and collaboratively exchange and share information, opinions and experiences. Components can include group projects, web conferencing, wiki sites, email, threaded discussions, joint problem solving, blogs ...

A structured list of knowledge, skills and attitudes required for job performance. Competencies are used as the foundation for needs analyses and evaluations. They are powerful drivers of assessment and training. ...

Instruction that is organized around a set of learning objectives based upon the competencies required to perform a job. Evaluation of learner success is based on observable, measurable performance of the ...

Course or educational material presented on a computer, primarily distributed by CD or DVD. Although this term is sometimes used interchangeably with e-learning or Web-based training, the original meaning referred to ...

An instructional strategy that uses a computer to provide learning objectives, learning resources, and assessment of learner performance, but not the learning material itself. Computer-managed instruction helps the instructor with instructional ...

One of the three required elements of an instructional objective as defined by Robert Mager. Conditions are the circumstances under which the performance will take place and will be tested. See ...

The process of gathering all of the content required to develop and present instruction, and one component of the Analysis phase of training development. The designer works closely with the SME ...

System used to store, locate, retrieve, revise and publish large amounts of data. CMSs work by indexing text, audio clips, images, etc. within a database. CMSs often provide version control and ...

A method of analyzing and weighing the total expected costs against the total expected benefits of one or more actions in order to choose the best or most profitable option. Benefits ...

Used to describe a collection of learning elements on a particular subject. Typically a course is broken into lessons, sections, chapters or modules.

Details all of the component elements of a course, often displayed graphical format. Course maps often illustrate the recommended order that learners should complete the training.

Software designed specifically to use in a classroom or other educational setting, and containing instructional material, educational software, and/or multi-media materials.

One of the three required elements of an instructional objective as defined by Robert Mager. The criterion is the accepted degree or standard the learner must meeting in their performance. Criterion ...

A framework of instruction developed by Robert Mager for the design and delivery of training programs. Critical components include goal/task analysis, performance/ instructional objectives, criterion referenced testing, and development of learning ...

A group of related courses, coursework, and their content.